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Refund and Returns Policy
Overview
Thank you for shopping with The Ethnica!
We take pride in providing high-quality T-shirts and apparel. Please read our policy carefully before making a purchase.
No Returns or Refunds
All sales are final.
Once an order has been processed and delivered, we do not accept returns, exchanges, or provide refunds.
Please ensure that:
- You review your order details carefully before completing your purchase.
- Your shipping information and size selections are correct at checkout.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at info@theethnica.com with:
- Your order number
- A clear photo of the item and packaging
We will review your claim and, if verified, provide a suitable resolution (such as a replacement or store credit, at our discretion).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We donโt guarantee that we will receive your returned item.
Order Cancellations
Orders cannot be canceled or modified once they are placed and confirmed, as we begin processing immediately to ensure fast delivery.
Contact Us
If you have any questions about this policy or your order, please reach out to us:
The Ethnica
๐ง Email: info@theethnica.com
๐ Website: www.theethnica.com
Late or Missing Refund
If you havenโt received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If youโve done all of this and you still have not received your refund yet, please contact us at info@thethnica.com
